Short, plain notes on the boring bits of running a business, and how they stop being yours. No jargon, no sales pitch.
Why every business runs on one, the moment it quietly turns into a risk, and how to keep the bit you love.
Why tools built around how you already work beat the ones that make you change, and why that's suddenly affordable.
It's almost the opposite: it takes their power and hands it to you, if you flex it. Plus why the first spinning jenny lived in a cottage.
Why so many customer systems disappoint, and how to get the good bit without anyone feeding it.
The most powerful combination right now: someone who knows the work inside out, sitting next to someone who can really use AI.
AI has a reputation for answers that are nearly right, or partly wrong. That isn't the tool. It's how the tool gets used.